Overview

This Shipping Policy explains how we handle, process, and deliver orders for physical products. We aim to conduct all deliveries efficiently and transparently, with customer satisfaction as our top priority. Delivery times, methods, and conditions may vary depending on product type, destination, and local requirements.

Order Processing

Orders are usually processed during normal business hours after payment is confirmed. Occasionally, further verification might be required before shipment. Processing delays may happen during weekends, holidays, or peak times. Users will be informed promptly if there are notable processing delays.

Shipping Methods

Shipments are carried out using reputable postal or courier services that offer reliable tracking and secure transportation. The delivery options available are determined by location and the coverage of shipping services. Tracking details, if available, will be provided via email or through the customer account once the order is shipped.

Estimated Delivery Time

Delivery times vary based on the destination and chosen shipping method. Standard shipping typically takes 5–14 business days for domestic orders and 10–21 business days for international shipments. External factors such as customs inspections, weather conditions, or carrier limitations may influence actual delivery times.

Shipping Restrictions

Some destinations may have restrictions or limitations on product delivery. Orders to isolated areas may take extra time or incur additional fees. We do not ship to locations where local import or safety laws restrict delivery of the items purchased. It is the user's responsibility to ensure the provided shipping address is correct and deliverable.

Lost or Damaged Shipments

In the unlikely event that an order is lost or arrives damaged, users should contact us immediately. We will work with the carrier to start an investigation and find the best solution, which may include replacement or refund, based on circumstances. Claims must be made within a reasonable time frame from the expected delivery date.

Customs and Import Duties

International shipments may be subject to customs checks, import duties, or local taxes, which vary by destination. These costs are the responsibility of the recipient. Customs processes may cause unforeseen delays beyond our control. Users are advised to verify local import regulations before ordering.

Delivery Confirmation

Once an order is delivered to the specified address and confirmed by the carrier, the responsibility for the item passes to the recipient. It is recommended to track shipments regularly and ensure someone is available to accept the delivery. We cannot promise redelivery attempts for incorrect or incomplete addresses.

Policy Updates

This Shipping Policy may be revised occasionally to reflect changes in logistics partners, delivery terms, or operational improvements. The most current version will always be accessible on this page with the updated effective date displayed. Continued use of this site after updates signifies agreement to the revised terms.